Customers are the backbone of any business. Since a business needs more customers to grow, your company needs to have excellent customer relationship management to attract new customers and keep them.
Thus, CRM software is your number one supporter in the journey of expanding your company. In the end, this software does exactly what it says on the tin – helps you manage customer relations.
While CRM software is popular among large companies, small or medium-sized companies are more hesitant about using CRM tools. There is a common bias among small businesses that CRM systems are costly and they can’t afford them.
Okay, maybe CRM systems used to be expensive in the past, but today, there are plenty of CRM for small businesses, such as Minimum CRM, designed for small-sized enterprises. Now, let’s check how your SME can benefit from CRM software.
1. Client Management
Minimum CRM helps SMEs reach the solution they need at a reasonable price.
CRM for small businesses allows you to collect, save, share, organize, and analyze all the useful customer data. Your sales team can reach the collected data, and it can be used efficiently to develop future strategies.
When you accumulate all the clients’ and companies’ information in one place, you can easily check what deals are under discussion lately, which products were presented to the customer and their purchase history.
On Minimum CRM, you can organize and categorize all the clients and filter the info to facilitate your team’s work.
2. Increase Sales
On Minimum CRM, you can review your deals, activities, and sales through analysis reports. This CRM for small businesses keeps track of everything that is going on around your company and provides you with reports.
You can divide these reports based on clients, employees, and the company. Therefore, you can scrutinize your sales team’s performance on a personal level, check out the sales metrics and see in which stage of the buying cycle you experience customer drop-offs.
A CRM system for small business allows you to set up reminders for follow-up emails, calls, and promotion codes to motivate your customer to buy, so you don’t let a potential sale fall between the cracks.
3. Improve Marketing
To improve your marketing, you should know your customers well. CRM for small businesses can help you with that. First of all, do you know who your customers are? What are their needs? For example, suppose the analysis report shows that 75% of your clients are in the real estate business.
In that case, you could employ more salespeople with a real estate business background or provide seminars to your sales team about real estate business to help them understand the sector better.
Once you have all the valuable data on your CRM for small businesses, you can boost your potential customers’ urge to buy through targeted email campaigns.
4. Save Money and Time
If you use an easy CRM for small businesses, you don’t have to hire more employees or pay overtime. Minimum CRM reduces time-waster paperwork at the office. You don’t have to fill out several excel spreadsheets or check with your colleagues to see if you missed any updates regarding clients’ data.
CRM for small businesses collects and saves your data about your current and potential clients in an intelligible format. So, your team can organize their work easily and view real-time updates. Team leaders can assign new tasks just with a few clicks and set up a deadline for them to speed work up.
Enjoy the maximum experience with Minimum CRM
Manage your sales processes end-to-end with cloud-based Minimum CRM. And completely FREE for up to 100 users. Start with your free account today.
5. Real-time Data Update and Having Constant Access to Data
Most of the CRM systems for small businesses have mobile apps to enable field sales representatives to reach out to data whenever and wherever they need.
With a CRM tool on the mobile device, a salesperson can check and update customer data even outside of the office, notify the customer relations department in real-time, and put the new information down on the CRM system for their colleagues to be able to develop new strategies for a particular customer.
It will help to improve not only internal communication but also customer satisfaction.
6. Have A Better Picture of Your Targets with CRM for Small Businesses
Your customers are also your sales targets. To meet your sales target, you have to make your clients feel special and cared for. On a CRM for small businesses such as Minimum CRM, through email integration, you can access all conversation history with one mouse click.
This allows you to send your clients more customized online correspondence and relevant promotional emails. Also, when you create a strong customer relationship with your clients, they will likely start emailing you instead of reaching out to customer support when they have a problem.
If it’s not a technical question, you can even make your connection stronger with your client by answering their request. They will think that they are valuable to your company and they will feel special.
Even if it is a technical question, you will get your customers’ appreciation by directing them to the right department. What can help you more to get this appreciation than CRM for small businesses?
7. Batch Data Transfer
You think that everything is okay about CRM software for small businesses so far, and you want to set up a CRM system for your business, but you think about what will happen to your previously collected data in the form of excel sheets.
You don’t have to worry! Minimum CRM enables you to upload all your data gathered in Excel format just with a single button. After the transfer, you will be able to review your data on Minimum CRM modules. You can divide your data under relevant titles to organize your info.
Small and medium-sized enterprises want multifunctionality in CRM systems, which well-known, big software companies in the market provide, but they want it to be cheaper, faster, and easier to access. And they have a point there.
With functional CRM for small businesses, you can boost sales, satisfy your clients, increase productivity and improve workflow within the company. So, why not get a CRM for small businesses? Regarding SMEs’ needs and demands, Minimum CRM just fits the bill. It offers the customer management tool for SMEs affordably and profitably.
Enjoy the maximum experience with Minimum CRM
Manage your sales processes end-to-end with cloud-based Minimum CRM. And completely FREE for up to 100 users. Start with your free account today.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
The natural and legal persons visiting our website and using the Minimum CRM product (s) are deemed to have been informed of the following information.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data Processing Purpose and Processed Personal Information
In order to promote and market all kinds of products and / or services that may be offered by our Company; to register the identity, address and other necessary information for the identification of the business owner's information communicating with our company; electronic or paper media processing will be the basis of all records and documents to edit; comply with the information storage, reporting and disclosure requirements foreseen by the official authorities; to be able to provide other requested products / services; to establish a legal / commercial relationship with the customer in terms of products / services and to perform the direct and / or indirect performance of the contract (s) we have concluded; Our personal data can be processed by our Company with the purpose of identifying product groups by customer, working / developing according to the needs of customers and Financing Companies, providing services within the scope of operating permission / limited purposes defined by the laws.
For the purposes mentioned above, the person who has contacted our Company;
Contact information of any type,
Information on the consumer habit,
Information about the methods used by us (IP, mobile phone brand/model, browser type, version, movements on screens, social media information etc.),
All kinds of information and documents which are used to make the identity of the customer that is acquired as a result of the transactions realized in the context of the contracts signed with our client or in voice and video calls,
Cookies and Usage Data,
considered as personal data and recorded.
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Minimum CRM uses the collected data for various purposes:
To provide and maintain the Service.
To notify you about or changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer care and support.
To provide analysis or valuable information so that we can improve the Service.
To monitor the usage of the Service.
To detect, prevent and address technical issues.
COLLECTION METHOD OF PERSONAL DATA
Personal data maybe collected;
through our website or,
During the execution of legal or commercial relations activities of third parties and legal entities using the software produced by our Company and included in the contractual relationship with our company or
It may be obtained directly or indirectly from the personal data holder or from the real or legal third parties, affiliates or shareholders of whom the personal data holder is or may be receiving the service.
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including Personal Data, to Turkey and process it there.
Disclosure Of Data
Personal Data Shared with 3rd Persons and Institutions
Your personal data may be shared and processed to the extent permitted by any legislative provisions with the suppliers and/or subcontractors and other third parties providing goods and/or services persons and/or organizations, and other third parties, public legal entities and legal authorities, shareholders of the Company, domestic and foreign partners, the company's business partners, partners and commercial partner organizations.
Minimum CRM may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Minimum CRM
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
PERSONAL DATA OWNER'S RIGHTS
Personal data owner, may benefit from the following numbered rights by applying to us;
To learn whether personal data has been processed,
If personal data is processed, requesting information about it,
To learn the purpose of processing the personal data and whether they are used in accordance with their purpose,
To know the third parties in which personal data is transmitted at home or abroad;
Requesting correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data in accordance with the provisions of related law.
To request that the transactions made in accordance with paragraphs (e) and (f) be notified to third parties in which personal data is transferred
To challenge the emergence of a result against the individual by analyzing the processed data exclusively through automated systems
Requesting the loss of the loss if it is damaged due to the unlawful processing of personal data.
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Firebase is analytics service provided by Google Inc.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
By visiting this page on our website:
By phone number:
Thank you for using Minium CRM. The use of Minimum CRM website and its services are subject to the terms listed here. Please read them carefully before accepting.
Minimum CRM Terms of Service
This document was last modified on October 19, 2020.
This is an agreement between you or the entity that you represent and Hermes İnternet İletişim Yazılım San. Ve Tic. A.Ş. ("Hermes İletişim") governing your use of www.minimumcrm.com websites, and associated Hermes İnternet İletişim Yazılım San. Ve Tic. (“Minimum CRM” or “Service”). Please read these Terms carefully before signing up to Minimum CRM. By submitting the sign up form to Minimum CRM you agree to be bound by the following Terms of Service (“Terms”) and this agreement becomes effective upon your submission of sign up form of Minimum CRM. If you are using Minimum CRM on behalf of your organization, or have “Administrator” level access to your company's account in Minimum CRM, you also agree to these Terms on behalf of your organization, and declare that you are duly authorized to do so.
Hermes İletişim reserves the right to change and update the Terms at any time without notice.
You must be a human and of legal age in the country of your residence to accept these terms and to use the Service. Automated user signups, or accounts intended for use by automated systems are not allowed under these terms.
You warrant that any information including but not limited to your name, surname, email address, billing information and any other information you supply to Hermes İletişim is correct, legally accurate and valid. You must maintain this information accurate at all times and promptly update if it should change.
Your username and password may only be used by one person. Sharing a single username and password with other people is not permitted.
You are responsible for maintaining the security of your username and password. Hermes İletişim cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
Should you ever suspect that your password may have been exposed, you must immediately change it from a secure terminal, and alert us and other users whose information may have been compromised due to this exposure.
You may not register or access the Service using any method other than www.minimumcrm.com website or other authorized communication channels. Automated registration or access methods are not permitted.
Any activity you perform using Minimum CRM must be legal in the country you operate in, as well as in the United States of America and the European Union, where some of our servers that host your data may be located in.
You are responsible for all of activity and stored content associated with your username, as well as the activity and content associated with users of a company in Minimum CRM where you are an Administrator.
Any content that you may receive from other users of the Service, is provided to you AS IS for your information and personal use only and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit such content for any purpose, without the express written consent of the person who owns the rights to such content.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of Service, violate any laws in your jurisdiction, the United States of America, or the European Union, including but not limited to copyright laws.
You warrant that the content uploaded to the Service does not contain or install any viruses, worms, malware, Trojans or other harmful or destructive content.
Your use of the service is at your sole risk. The service is provided on an AS IS and AS AVAILABLE basis.
You understand that Hermes İletişim uses third party vendors and hosting partners to provide the necessary hardware, software, networking, infrastructure, data centers, internet connections, storage and related technology required to run the Service.
You understand that the following activities are specifically prohibited:
Attempting to access, modify, corrupt, or tamper with parts of the Service that were not intended to be available to you.
Using Minimum CRM to distribute malware, or to direct others to malicious sites, or breaching other people's data security in any way. Uploading infected files, embedding malicious scripts, or linking to malicious websites or other content are considered among such activities.
Attempting to discover or exploit vulnerabilities of the system, breaching security mechanisms, or otherwise circumventing protective measures. Scanning for communication ports, probing, automated serial login attempts, etc. are considered among such activities.
Accessing the resources of the system using any method other than our website or other authorized communication channels.
Automatically uploading or downloading content, scraping, reformatting, re-purposing it before presentation to the user by unauthorized clients, intermediary software or services.
Modifying, adapting or hacking the Service or modifying another website so as to falsely imply that it is associated with the Service without the express written permission by Minimum CRM.
Using Minimum CRM to send unsolicited communications or spamming.
Using Minimum CRM to falsify or hide your identity, send deceptive information.
Sharing or distributing infringing, misleading, false, or fraudulent content.
Using trademarks or names of others without authorization.
Storing, sharing, or sending content or engaging in any kind of activity that is unlawful.
Reselling the Service.
Storing, sharing, or sending content or engaging in any kind of activity that encourages, promotes, or facilitates religious, ethnic, or racial hatred.
You understand that some of your content may be stored and transferred unencrypted over public networks to conform and adapt to technical requirements of connecting networks or devices.
Payment, Refunds, Downgrade and Upgrade
Minimum CRM subscriptions must be purchased and paid for on behalf of your company, and for all users authorized to use Minimum CRM in your company. Users with Administrator rights in your company may grant and revoke rights to other users as needed.
Valid credit card information and/or prepayment must be provided for Minimum CRM subscriptions. By subscribing to the Service, you agree to pay Hermes İletişim or our designated payments processors periodic subscription fees indicated for the Service. Payments will be charged at the beginning of each period and are not refundable.
Unless you notify Hermes İletişim before the end of the applicable subscription period that you want to cancel your subscription, the credit card you provided will be automatically charged for all future fees.
There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
All changes to your subscribed services will be effective immediately.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, duties.
Suspension, Cancellation, Termination
You are solely responsible for properly canceling your account.
In order to cancel you have to fill the form on https://www.minimumcrm.com/maksimum-iletisim The acceptance of your cancellation will not render you any valid reason to aspect a reimbursement, refund, payback or compensation in full amount or partial. If you cancel your subscription, you will noy be charged for the next term.
Hermes İletişim, in its sole discretion, reserves the right to suspend and cancel your account, terminate your access to all or any part of the Service at any time, with or without notice, effective immediately, if it believes the terms of service have been violated or its services otherwise abused. Such termination of the Service will result in the suspension or deletion of your account or your access to your account, and the forfeiture and relinquishment of all the content in your account. Hermes İletişim reserves the right to refuse service to anyone for any reason at any time.
Modifications to the Service and Prices
Hermes İletişim may make modifications or discontinue the Service or any part of the Service at any time or from time to time, temporarily or permanently with or without notice. Hermes İletişim shall not be held liable for any modification or discontinuation of the Service as described in the Terms.
Hermes İletişim reserves the right to change the payment terms and fees upon thirty (30) days prior notice to you. Such notice may be provided at any time by posting the changes at the www.minimumcrm.com website or within the Service itself.
Copyright and trademark infringement claims
Should you encounter any content in Minimum CRM that infringes a copyright or trademark you own, inform us by filling in a feedback form. Make sure you:
Specify the copyrighted work or trademark that is being infringed.
Specify the content infringing the copyright or trademark. If applicable, include the URL.
Include your name, company (if any), email, phone number, and legal mailing address.
Declare your ownership of the copyrighted work or trademark.
Declare your request for removal of infringing content from Minimum CRM.
Advertisers and sponsors
We may work with advertisers and sponsors to subsidize the cost of the service. You accept that the cost of the service to you would have to be significantly higher without advertising and sponsorship revenues and consent to our cooperation with advertisers and sponsors in order to benefit from this reduction of cost. You must not prevent the display of advertising in the Minimum CRM website and emails we send to you using ad blockers or other methods. We will try to reduce irrelevant advertising and sponsor messages, by using any profile information you or others in your company store in Minimum CRM to select appropriate advertisers and sponsors that may be displayed to you.
Should we work with other advertising networks or partners to display advertising and sponsorship messages, we may share anonymized information about you or your company. Your specific contact information, person names, telephone numbers, emails, and files will not be shared with advertisers or sponsors.
We do not accept responsibility for the messages or claims of advertisers or sponsors.
Limitation of Liability and Disclaimer of Warranties
The Service is provided AS IS and AS AVAILABLE. Hermes İletişim and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Hermes İletişim nor its suppliers and licensors, makes any warranty i) that the Service will be error free, ii) that access thereto will be continuous or uninterrupted, iii) that the Service will meet your specific requirements, iv) that the quality of any products, services, information or other material purchased or obtained by you through the Service will meet your expectations, and v) any errors in the Service will be corrected.
Hermes İletişim, its suppliers and licensors may, at any time, without notice or liability to you, restrict in whole or in part the use of the Service or limit availability in order to perform maintenance activities and to maintain session control or for any other purpose.
In no event Hermes İletişim, or its suppliers or licensors, will be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Hermes İletişim under this agreement during the three (3) month period prior to the cause of action. Hermes İletişim shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
The failure of Hermes İletişim to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. The Terms constitutes the entire agreement between you and Hermes İletişim and govern your use of the Service, superseding any prior agreements between you and Hermes İletişim, including, but not limited to, any prior versions of the Terms of Service
You agree to indemnify and hold harmless Hermes İletişim, its suppliers, its licensors, their respective directors, officers, employees, agents and its affiliates from and against any and all claims, liabilities, damages, costs and expenses, including reasonable attorney's fees, arising out of your use of the Service, including but not limited to your violation of these Terms, violation of applicable laws or regulations, your placement or transmission of any message, information, software or other materials on the internet and your negligent acts, errors, or omissions.
END OF TERMS OF SERVICE
If you have any questions or concerns regarding the Terms of Service please contact us at firstname.lastname@example.org